Reference

What You Agree To When You Use k1gam

These terms set out the rules that apply to your account, your deposits through JazzCash, Easypaisa, or Raast, and your use of the lobby. Access is available only where local law permits, so read this before you open an account.

Account eligibility rulesWallet and payment conditionsWithdrawal and verification stepsRestricted regions applySubject to local law
k1gam What You Agree To When You Use k1gam
POLICY STANDARDS

How We Handle Your Account Under These Terms

We apply these terms consistently across all accounts, whether you are depositing via JazzCash in Karachi or using Raast from anywhere else in Pakistan where access is permitted. Each section below covers a key area of how we operate under this agreement.

Data Handling

Personal data you submit during registration and wallet verification is held only for account management and identity checks. We do not sell your data to third parties.

Account Security

Your account is protected by OTP-based login verification. If you suspect unauthorised access, contact support immediately and we will freeze the account pending review.

Record Retention

Transaction records — including JazzCash, Easypaisa, and Raast deposits and withdrawals — are retained for the period required by applicable compliance obligations.

Requesting Changes

To update personal details or request account closure, submit a written request via email or live chat. Changes to wallet details require fresh identity verification before they take effect.

TERMS CONTACT

Reach Us About These Terms

Team online

Live Chat

Open the chat window from any page in your account. Our support team can clarify specific clauses, account status questions, or wallet verification steps.

Email Support

Send a written query about these terms to our support address. Email is the right channel for formal requests about account closures or dispute submissions.

Account Help Centre

The Help Centre inside your account lists common terms questions — payment conditions, verification steps, and what happens if your account is flagged for review.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover the questions we hear most often. For anything not listed here, reach out through live chat or email.

Yes. All deposits made via JazzCash, Easypaisa, or Raast are subject to these terms, including the verification and transaction-limit conditions shown at the cashier screen.

Access depends on whether local law in your region permits it. These terms apply only where the platform is available. We do not confirm eligibility for specific countries beyond what the cashier screen shows.

Duplicate accounts violate these terms. If we detect a second account linked to the same identity or wallet, both accounts may be suspended and balances held pending a review.

Submit a written request via email or live chat. We will provide a summary of your deposit and withdrawal history, including JazzCash, Easypaisa, and Raast transactions, within a reasonable period.

We aim to notify you when terms change by posting an update on the site. Continued use of your account after a change is published means you accept the revised version.

Send a closure request through live chat or email. Any verified balance remaining in your account wallet will be processed via your registered JazzCash, Easypaisa, or Raast account after identity checks are complete.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.